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The Thought Leaders

How to keep your business on track? Map out the perfect customer journey

If the customer is always right, then it’s crucial to keep them happy. Andy Cullwick, director of marketing at First4Lawyers, explains how. In today’s age of social media where a company’s reputation can be trashed in a matter of minutes, it’s never...

Exploring the Future: HLB Survey of Business Leaders 2025

HLB has launched is annual survey of business leaders. The Professionals speaks to Nikola Verespejova, HLB’s Brand Manager, to learn more. In the business world, staying ahead is not merely a goal but a necessity. With the rapid pace of...

The readiness factor: Why most professionals aren’t prepared for real coaching

Coaching often gets confused for consulting or mentoring or teaching. But it is none of those. Coaching requires you to do the hard work of thinking, says Clare Norman, author of a new book Cultivating Coachability, published this month. Like...

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