Grant Thornton – The power behind the client voice

Client listening programmes have the potential to create long-lasting cultural change. At Grant Thornton, the client voice is central to the firm’s overall strategy. It is a journey that accelerated five years ago when Shaendel Hallett joined...

Kreston Reeves achieves B Corp certification

Accountants, business and wealth advisers Kreston Reeves has today announced that it has achieved B Corp status. It is a clear and strong demonstration of the firm’s commitment to being a sustainable and socially...

Allen & Overy appoints Michael Michaelides as Global Chief Marketing Officer

Allen & Overy (A&O) has announced the appointment of Michael Michaelides as its Global Chief Marketing Officer, effective from 13 March 2023....

Your marketing and business development teams should be networking and here’s why

Networking shouldn’t be for the ‘traditional fee earners’ only and firms who think that way are missing out on a wide range...

Setfords Appoints New Communications Director to Lead on Brand Strategy

Top 100 law firm and Sunday Times 100 fast-growing company Setfords has announced the appointment of Eric Woollard-White as Director of Brand,...

US law firm gifts NFTs to its employees providing them with unlimited mental health services

Grungo Colarulo, LLC, a New Jersey-based law firm has announced that it has gifted CryptoMories non-fungible tokens (NFTs) to its employees as year-end bonuses...

Professional services firms cutting back on working-from-home culture

The number of professional services employees in the UK working from home has more than halved in the space of a year. According to the latest government figures, 16.1% of those working for firms...

Bids consultancy wins new start-up award

Bids, business development and marketing consultancy Stephen Alexander has picked up an award just eight months after launching. Stephen Alexander collected the 'New Business/Start-Up of the Year 2023' accolade at the Midlands Service Excellence...

What matters most? How leading professional services firms are communicating values

A new report from The BD Consultancy explores how professional services firms can authentically communicate ESG strategies to clients, prospects and their...

Are you really listening?

It’s time to bring a personal perspective back into client listening, says Andrew Pincott. Here are six ways you can.

The Glue: a podcast for professional services BD, marketing and communications teams

A new podcast, The Glue, has just been launched for business development (BD), marketing and communications teams in professional services firms.

We stopped listening… but now we’re all ears

Decision makers were crying out for market intelligence. Paul Roberts of MyCustomerLens explores the impact of the last three years on client...

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