Henderson Loggie appoints head of marketing to partner

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Scottish accountants Henderson Loggie has promoted its Head of Marketing, Jacqueline Watson, and Head of People, Fiona Doctor, to partner. The appointments reflect the firm’s commercial focus on driving growth. Watson is a professional services marketing specialist and successful leadership...

Can professional services firms afford not to be part of the...

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Smaller professional services firms cannot afford to ignore the ESG agenda. It should, says Cathy Oh, be a deciding factor in marketing and business development activity. ESG is high on current political agendas. In January 2023, the Government’s Mission Zero...

How will you know when your clients are sick as a...

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What can client listening programmes learn from Premier League football managers, asks MyCustomerLen CEO Paul Roberts. Comparing the running of a business with managing a football team is a well-rehearsed analogy, best articulated by arguably the greatest of them all,...

Grant Thornton – The power behind the client voice

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Client listening programmes have the potential to create long-lasting cultural change. At Grant Thornton, the client voice is central to the firm’s overall strategy. It is a journey that accelerated five years ago when Shaendel Hallett joined to lead...

Kreston Reeves achieves B Corp certification

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Accountants, business and wealth advisers Kreston Reeves has today announced that it has achieved B Corp status. It is a clear and strong demonstration of the firm’s commitment to being a sustainable and socially conscious adviser. Kreston Reeves has a turnover...

Professional services firms cutting back on working-from-home culture

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The number of professional services employees in the UK working from home has more than halved in the space of a year. According to the latest government figures, 16.1% of those working for firms including legal and financial services were...

Bids consultancy wins new start-up award

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Bids, business development and marketing consultancy Stephen Alexander has picked up an award just eight months after launching. Stephen Alexander collected the 'New Business/Start-Up of the Year 2023' accolade at the Midlands Service Excellence Awards – one of the region’s...

What matters most? How leading professional services firms are communicating values

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A new report from The BD Consultancy explores how professional services firms can authentically communicate ESG strategies to clients, prospects and their employees. Caitlin Roxburgh provides an insight into the report. The report, What Matters Most? Communicating values across professional services...

Are you really listening?

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It’s time to bring a personal perspective back into client listening, says Andrew Pincott. Here are six ways you can. Recent commentators have remarked that ‘client listening’ is currently flavour of the month. And so it should be. Every month. Yet...

The Glue: a podcast for professional services BD, marketing and communications...

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A new podcast, The Glue, has just been launched for business development (BD), marketing and communications teams in professional services firms. It’s called The Glue because its founder and host James Stringer believes these teams bind much of these firms’...

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You are The Professionals – Friday moves

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It’s Friday and time to celebrate your achievements. Congratulations to those who have been promoted and started a new job over the last week. Keating Chambers has promoted Sarah Sutherland to Head of Marketing. Keating Chambers COO Alison Crosland said,...