Breaking the mould: Design trends in professional services

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Professional services firms are adopting a more sophisticated approach to branding, with a shift away from the more formal, corporate aesthetics in favour of fresh, consumer-friendly design styles, says James Packer. Inspired by consumer brand trends, companies are embracing contemporary...

Reed Smith names Gillian Ward as chief marketing and business development...

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Global law firm Reed Smith has appointed Gillian Ward, a senior leader with nearly two decades in C-level roles in law firms, as chief marketing and business development officer, a role that has been redefined to reflect the firm’s...

Is ESG the next big client care tool?

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What does ESG have to do with client care? Donata Caira at a strategic Content agency ELE argues it should be the beating heart of culture and approach. There are four elephants in the room when it comes to talking to legal businesses...

69% of global leaders believe AI is the most important technology...

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HLB, the global advisory and professional services network, has released its Survey of Business Leaders 2025. The research highlights how organisations have a dual focus on embracing technological advances while simultaneously investing in their people to optimise operations and sustain...

The building blocks to create a business development culture in your...

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Many professional services firms continue to rely on a small group of clients for repeat work and the occasional referral from those clients and close intermediaries. However, if a firm wants to be serious about profitable revenue growth, a well-structured...

Driving reputation, relationships, and ROI: why professional services events need a...

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Are your events memorable and driving change? If not, its time for professional services firms to put clients and delegates first, argues  Evie Manuel, Commercial Director at EC. Events have long been a vital pillar of the professional services industry,...

Graduates rate workplace culture over technical excellence when choosing accountancy career

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New research by Industry, an international brand consultancy firm, reveals a growing generational divide in the UK accounting sector, with a stark contrast in workplace priorities between recent graduates and experienced professionals.  Key findings from the survey- 65% of graduates rank...

FIVE TRENDS RESHAPING LEGAL CLIENT INSIGHTS IN 2025

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New research from MyCustomerLens has revealed five trends that are transforming how law firms gather and leverage client insights. These trends are evolving how firms large and small manage relationships, find new business, and differentiate their brand. According to the...

You Are The Professionals – Friday moves

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It’s Friday and time to celebrate your achievements. Congratulations to those who have started this week with a promotion and a new job. You are The Professionals. The Canadian law firm Stikeman Elliott has appointed Emily Pace is Director of...

Why soft skills are your superpower

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With AI set to further revolutionise the business world and beyond in 2025, soft skills could be your superpower. Andy Cullwick, director of marketing at First4Lawyers, explains why. You’ve heard of AI but how’s your EQ? That’s emotional quotient or intelligence for...

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Empowering marketing and BD people in professional services to make a...

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Good Impact Group (GIG), a charity dedicated to connecting UK-registered charities with skilled marketing and business development (BD) volunteers, is expanding with new opportunities. By partnering with GIG, professionals can apply their expertise to meaningful causes, while helping to...