PSM – The ProfessionalsInside the Professional Services Market

MyCustomerLens, a leading provider of client intelligence solutions for professional services firms, has announced the launch of Feedback Intelligence, providing businesses with a one-off, deep dive into their existing client feedback data from multiple sources. The new software product builds-on...

The law firm Ellisons has announced the appointment of Matthew Rowe as Head of Marketing, following a successful interim period.  With over 20 years of experience in professional services marketing, Matthew has worked with some of the region’s largest firms, as well...

Organisational psychologist and best selling author Becky Westwood explains how you can unpack the horrors of organisational feedback. In addition to being a tool for maximising workforce skills, feedback is also valuable to the individual by contributing to personal and...

Savvy consumers – and search engines – have raised the bar when it comes to content. Does your website deliver? Andy Cullwick, director of marketing at First4Lawyers, shares his top tips. You only get one chance to make a good first impression...

It’s Friday and time to celebrate your achievements. Congratulations to those who have started this week with a promotion and a new job. You are The Professionals. Global law firm Fried Frank has appointed Andrew Towler as its Director of...

Good Impact Group (GIG), a charity dedicated to connecting UK-registered charities with skilled marketing and business development (BD) volunteers, is expanding with new opportunities. By partnering with GIG, professionals can apply their expertise to meaningful causes, while helping to...

Industry, the international brand consultancy, has been shortlisted for a hat-trick of prestigious Transform Awards MEA 2025, recognising its exceptional work with Reso, the emerging global leader in research.  Now in its 12th year, the Transform Awards MEA is widely regarded...

ELE, one of the UK’s leading legal directories and content agencies, has partnered with Ranking Copilot, the world’s first AI-powered platform designed to automate legal directory submissions. ELE is the first legal directories agency to work with Ranking Copilot, contributing...

Client Talk, a leading provider of client listening and business development training and coaching, has announced that it is to merge with Anna Lake Insight, a consultancy specialising in Client Listening and CX strategy. This strategic merger will strengthen client...

Meridian West introduces new free-to-use thought leadership benchmark platform – ATLAS. The thought leadership landscape is undergoing a major change. The rise of AI-generated content, evolving social media channels and shrinking attention spans have fundamentally changed how organisations engage their...