Client Talk, a leading provider of client listening and business development training and coaching, has announced that it is to merge with Anna Lake Insight, a consultancy specialising in Client Listening and CX strategy.
This strategic merger will strengthen client listening capabilities and offer an enhanced suite of training and consulting services to clients to clients across professional services and beyond.
Client Talk is a coaching-powered consultancy that uses active listening and psychology to enhance relationships, create innovate training programmes and deliver deep insights. The merger will be seamlessly integrated with Anna Lake Insight’s consulting services which aim to improve clients’ experience via sophisticated client listening programmes.
This combination will provide organisations with a comprehensive approach to understanding and addressing the needs of their clients and other stakeholders, ultimately driving stronger relationships, improved performance and growth, Claire and Anna told PM.
Claire Rason, Client Talk, said: “We are thrilled to join forces. This merger allows us to enhance our client listening capabilities and offer a more robust and integrated service to our clients. By combining our strengths, we can provide deeper insights and more effective solutions to help our clients succeed.”
Anna Lake, Anna Lake Insight, added: “This merger is an exciting opportunity to expand our reach and impact enabling us to offer a unique blend of client listening, training, and consulting services that will empower our clients to build stronger relationships with stakeholders inside and outside their organisation.”
The newly merged entity will operate under the Client Talk brand, with a combined team of experienced professionals dedicated to delivering exceptional value to clients.