Reed Smith CMO recognised in Kindness & Leadership UK listing

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Global law firm Reed Smith’s London-based Chief Marketing Officer Sadie Baron has been included in the Kindness & Leadership ‘50 Leading Lights’ listing in the UK. The Kindness & Leadership ‘50 Leading Lights’ campaign promotes a kinder approach to leadership...

BKL – the largest UK accountancy firm to achieve B Corp...

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In October 2022, the London accountants BKL achieved B Corp status. It is believed to be the largest accountancy firm to meet the high standards needed to qualify as a B Corp. BKL began its B Corp journey in...

What is Mastodon and will it replace Twitter?

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The social network Mastodon is enjoying a Musk bounce as Twitter users look to alternative social media platforms. But what is Mastodon and how does it work? The Professionals speaks to Tom Bourlet, a marketing consultant at Fizzbox, a platform...

Thomson Snell & Passmore signs up to new pro bono initiative

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Thomson Snell & Passmore has joined some of the biggest law firms in the UK signing up to a new initiative aimed at promoting the take-up of pro bono work by business service professionals.  Fifth Day was launched in June this...

Fearless Feedback reveals client satisfaction scores

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Mills & Reeve has set ambitious client satisfaction targets, with its latest client survey showing improved metrics across three key areas. Client recommendation and client satisfaction scores have increased from 89% in 2021 to 91% and client loyalty from 85%...

CLUTTONS LAUNCHES FAMILY AND WELLBEING POLICY WITH MENOPAUSE SUPPORT AT ITS...

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Cluttons has today announced on World Menopause Day that it is rolling out its family and wellbeing policy to its employees this week. The policy has been pulled together over several months and, as well as specialist Menopause awareness, training...

Why collaboration eats cross-selling for breakfast

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Cross-selling should be treated with contempt. But that doesn’t mean you shouldn’t be servicing clients by joining with your firm’s other practice groups, writes Sue-Ella Prodonovich. The way to do this is by collaborating and working together to receive a...

Whitehead Monckton reveal fresh new brand

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Kent law firm has revealed a fresh new brand that reflects the firm's defined core values and to showcase its future ambitions. The new brand is pinned around a new logo created from two elements - the WM monogram...

What does the latest SRA guidance mean for this year’s legal...

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Earlier this year, the Solicitors Regulation Authority (SRA) issued an update on confidentiality and client information. The new guidelines mean that all SRA-regulated firms could be subject to a spot check to show consent by the client for information...

Deep CV Diving – a new podcast taking an in-depth look...

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International recruiter Seldon Rosser launches new podcast series that dives deep into the CVs of industry leaders, to find inspirational pearls of wisdom. Deep CV Diving host Graham Seldon is the founder of Seldon Rosser, a recruitment consultancy dedicated to...

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Book Launch: How to Get Your Client’s Attention in Professional Services

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In today's competitive professional services market, capturing and maintaining client attention has become increasingly challenging. To address this, The BD Ladder has released a thought-provoking eBook How to Get Your Client’s Attention, featuring insights from global experts. This eBook...