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Grant Thornton – The power behind the client voice

Client listening programmes have the potential to create long-lasting cultural change. At Grant Thornton, the client voice is central to the firm’s...

Kreston Reeves achieves B Corp certification

Accountants, business and wealth advisers Kreston Reeves has today announced that it has achieved B Corp status. It is...

Professional services firms cutting back on working-from-home culture

The number of professional services employees in the UK working from home has more than halved in the space of a year.

Bids consultancy wins new start-up award

Bids, business development and marketing consultancy Stephen Alexander has picked up an award just eight months after launching. Stephen...

What matters most? How leading professional services firms are communicating values

A new report from The BD Consultancy explores how professional services firms can authentically communicate ESG strategies to clients, prospects and their...

Are you really listening?

It’s time to bring a personal perspective back into client listening, says Andrew Pincott. Here are six ways you can.